Privacy

This page explains how information submitted through the Cooks Cars Thanet website is used.

Information we collect

When you submit a booking request, we may collect your name, mobile number, pickup and destination, journey date and time, passenger and luggage details, flight information and any notes you provide.

How we use it

We use this information to check journey availability, arrange a driver, provide a price, confirm your booking, contact you about your journey and keep basic booking records.

Sharing information

Where necessary to fulfil a booking, relevant journey details may be shared with a trusted local licensed private hire or Hackney Carriage driver working with Cooks Cars. We do not sell customer information.

Keeping information

Booking information may be retained for legitimate business, accounting, operational and legal record-keeping purposes.

Cookies

Our website may use strictly necessary cookies and similar technologies provided by our website hosting provider, Netlify, to operate and deliver the website securely and reliably. These are not used by Cooks Cars Thanet for advertising or marketing tracking.

We currently do not use optional analytics or advertising cookies. If this changes in future, we will update this notice and obtain consent where required.

Contact

For privacy questions, email bookings@cookscarsthanet.co.uk.

Last updated: 4 September 2026.